Covid 19 - Guidelines

Hygiene Safety Regulations for Customers

• Mask required: as is mandatory in museums and arch.sites (not provided by Chat tours)
• Clients must have smartphone with earphones with full battery as is Mandatory to listen the guide from distance with mask in museums and sites
• Hand cleaning: Visitors are asked to wash their hands regularly and use the hand sanitizers that are in place.
• Health check: People with fever (≧ 37 ℃) with issues like cold, runny nose, sneezing, sore throat, mild cough, or shortness breath cannot participate.
• Social distancing: Maintain distance of 1.5 meters in the archaelogical sites.

Hygiene Safety Regulations for Staff

• Mask: is mandatory.
• Hand cleaning: Hands need to be cleaned regularly and hand sanitizers should be provided.
• Health check: Staff with fever or feeling sick must stay home.
• Social distancing: Maintain distance of 1 meter.

Operations Safety Regulations

• Digital/contactless payment and digital ticketing is not mandatory as Staff will wear gloves in case of cash payment.
• Limitation of time: Tickets are valid for a specific day/time to avoid lines and ensure a good management of the crowds.
• Venues must apply social distancing measures:
      • Limitation of the number of visitors: Specific number of visitors per day to limit the amount of the people to prevent outbreak.
      • Lines: Walking directions or waiting areas in lines, at shops or distribution points are indicated by means of clear signs and visible markings on the floor.
• Staff is trained in operations for hygiene safety and Chat tours Manager and Supervisors cetrified by WHO.
• Hand sanitizers to be placed in strategic locations (e.g. entry and exit of your physical location or at your meeting point)
• Any common use surfaces that customers and staff share need to be cleaned several times a day (e.g. door handle etc)
• Guides allowed only through the mobile App to guide in the archaeological sites and museums.
• Signage and posters to communicate to visitors safe distancing and health measures.
• Disinfecting vehicles used for transportation after each activity while also ensuring the capacity of the vehicles is limited to follow social distancing guidelines.
• Cleaning of the venues by the operators is increased. Hand sanitizers are placed in strategic locations.

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Whatever CHAT does today, the others will follow tomorrow, but none can compare with the original!

WHO certifications of our employees

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Contact

We are here to answer all of your questions

Operational

Terminal

  • +30 2103227722,
    +30 6972888579

  • Hotel Amalia Athens,
    10 Amalias Avenue,
    Syntagma-Athens opposite to the National Garden

Head Office

  • +30 210 6072000,
    +30 210 6072170

  • (+30) 210 6072158

  • Mon - Fri 09:00 - 17:00

  • accounting@chatours.gr
  • 275 Mesogeion Avenue